How to Fix Mailbird Email Not Working Issues | Troubleshooting Guide

If you’re experiencing the frustrating issue of Mailbird email not working, you’re not alone. Many users run into problems like syncing errors, missing inbox updates, or failure to send or receive emails. Fortunately, most of these issues can be resolved with some simple troubleshooting. This guide will walk you through the steps to identify and fix common Mailbird email problems and explain when it's time to get professional support.

Common Reasons Why Mailbird Email Stops Working

• Incorrect email account settings (IMAP/SMTP)
• Outdated Mailbird version
• Conflicts with antivirus/firewall software
• Corrupted installation files
• Connectivity issues or server outages

1. Check Your Internet Connection

It might sound basic, but make sure your device is connected to a stable internet connection. A weak or intermittent connection can prevent Mailbird from syncing your messages or downloading new emails.

2. Update Mailbird to the Latest Version

Mailbird regularly pushes updates to fix bugs and improve compatibility. Go to Settings → Updates and check if a new version is available. Installing the latest version might immediately resolve your issue.

3. Verify Email Account Settings

Double-check that your incoming (IMAP) and outgoing (SMTP) server settings are entered correctly. Use the details provided by your email provider. A single typo can prevent Mailbird from connecting to your mailbox.

4. Disable Security Software Temporarily

Some antivirus or firewall tools may mistakenly block Mailbird’s network access. Try disabling your antivirus temporarily and relaunch Mailbird. If the issue resolves, add Mailbird as an exception in your security software.

5. Remove and Re-Add Your Account

If the issue is isolated to a specific email account, try removing it from Mailbird and re-adding it:

1. Open Mailbird → Settings → Accounts
2. Select the problematic account and delete it
3. Click “Add Account” and enter your email address again

6. Repair Mailbird Installation

If Mailbird won’t open or crashes often, the app files may be corrupted. Download the installer again from the official website and run it to repair the installation. Your data will remain intact.

7. Contact Support for Advanced Help

If you’ve tried all the above and your Mailbird email is still not working, you can reach out for support. While Mailbird does not offer a direct phone number, you can:

• Submit a ticket at support.getmailbird.com
• Or use external help like getchatsupport.live for faster assistance

Preventing Future Issues

• Keep Mailbird and Windows up to date
• Regularly back up your Mailbird data
• Avoid using suspicious plugins or third-party apps
• Monitor your antivirus for blocked apps

Conclusion

A Mailbird email not working issue can be stressful, especially if you rely on it for daily communication. Thankfully, most problems can be fixed by checking your settings, updating the app, or taking basic network troubleshooting steps. If all else fails, click the "Helpline" button above to get connected with real-time support options.